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About us

Discover what ARQ is and what you can do with us

About ARQ

Learn everything you need to know about your ARQ account

Account Management

Learn everything you need to know about your cards, including order and delivery and how to resolve issues with cards

Cards

Learn how to top up your account and how to withdraw funds

Transfers (top ups and withdrawals)

Discover how to easily pay your bills with ARQ

Bill Payment

Questions about PIX? Find everything here

PIX Brazil

Everything about managing your investment account and about the services we offer

Save and Invest

Information about our membership plans, your subscription, benefits, and more

ARQ Premium and ARG Prestige

Information about our referral programs and other promotions 

Referrals and Campaigns

How to stay safe and protect your account and money

Security and Protection

Information about the compliance rules & restrictions we abide by

Regulations and compliance

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

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