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Why and how do I verify the email associated with my ARQ account?

Verify your email to secure your account

You can now secure your ARQ account with an extra layer of security. To turn it on, all you need to do is verify the email address linked to your account.

Why should I secure my account with email verification?

It only takes about 30 seconds and once you do it, you will be able to:

  • Use it as a Two Factor Authentication (2FA) method when logging in to increase account security

  • Recover your account safely in case of emergency

  • Receive important security notifications from us

How do I verify my email?

  1. Open the ARQ app and go on your profile by clicking the icon on the top left of the home screen

  2. Click on Personal Details, and then click on Email

  3. Input the email address you would like to be verified

  4. You will receive a verification link to that email; note that the link is only valid for 10 minutes

  5. Click on that link to verify your email, and that’s it!

If you have any questions, don’t hesitate to contact us through the in-app support chat

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