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How to can I edit my personal information?

Updated this week

Access Your Personal Details

  • Click on the icon with your initials in the top-left corner of the screen.

  • Select "Personal Details".

Modify Personal Information from the App

You can update the following data directly from the app:

  • Residential address

  • Phone number

  • Email address (if unverified)

  • Gender

Simply go to "Personal Information" and edit the information you wish to change.

Important about your address and country of residence

You can edit your residential address from the app, but the country of residence is subject to rules depending on the country associated with your account:

  • If your account is associated with Argentina or Brazil, your residential address must be within that same country.

  • If your account is associated with Colombia or Mexico, you can enter an address in any country worldwide.

Modify Other Personal Data

To change information such as:

  • Name

  • Identification number

  • Verified email

You need to contact the support team via the chat in the app, as this data requires special verification to ensure everything is correctly set up.

How to Contact Support

  • Open the support chat from the help section in the app.

  • Describe the change you need to make.

Our support team will be ready to help you complete the process

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