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How to receive your first USD transfer from someone else in ARQ

Steps to receive your first USD transfer from another person, efficiently and smoothly.

Updated over 3 weeks ago

How to Receive Money on ARQ

Receiving money from friends, family, or clients is easy with ARQ. Here's how you can receive your first transfer without any hassle:


Step 1: Share Your Bank Account Details
To receive a transfer, share your ARQ bank account details with the person or company sending you money.
This process works like a standard transfer. Ensure the sender uses the correct details to avoid delays.


Step 2: Receive the Payment in Your Balance
Once the transfer is made, the funds will directly appear in your ARQ balance.

  • Processing time:

    • ACH transfers: Up to 5 business days in the United States.

    • Wire transfers: Typically within 48 hours.

Don't worry if it seems to take a little longer. Your money is safe with us!


Accepted Transfer Methods

ARQ accepts the following methods for transfers:

  • ACH (Automated Clearing House)

  • Wire transfer (domestic in the United States)

Not accepted:

  • Cash payments

  • Checks

  • International transfers via SWIFT

Make sure the sender uses a supported method.


How to Find Your Account Details

If you're not sure where to find your ARQ account details, follow these steps:

  1. Open ARQ: Go to the home screen of the app.

  2. Go to the 'Receive' tab: Select the "Dollars" option.

  3. Access your account details: You will see a list of details required to receive transfers, such as your account number and routing number.

Note: If it's your first time accessing this information, you may need to complete identity verification first.

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