Micro-deposits or micro-amounts are small transfers, usually less than 1 or 2 dollars, that some banks or financial platforms make as part of a verification process. This procedure is common the first time you link your USD account provided by ARQ.
Why are micro-deposits used?
They are used to confirm that your USD account is active and can receive funds without issues.
They serve as a security measure to verify your account details before performing larger transactions.
How long do micro-deposits take to arrive?
Usually, micro-deposits reach your account within 1 to 5 business days.
Once received, you will need to enter the exact amounts in the bank or financial platform that requested them to complete the verification process.
What to do if the micro-deposits don’t arrive within the estimated time?
Check with the bank or financial platform:
Verify that the micro-deposits were sent correctly.
Confirm that the details of your USD account were entered correctly.
Check the details in ARQ:
Ensure that the details of your USD account are accurate and up-to-date.
Where to go if you have questions?
If you need assistance or have concerns, ARQ is here to help via our in-app chat. available 24/7.
Important:
Lead Bank or Bridge team will not be able to assist you directly, as your USD account is managed through ARQ. Therefore, always use our support channels to resolve any issues.