Follow these steps if you want to redeem your fixed income assets before maturity:
Open the app and go to Save > Fixed Income portfolio.
Select the security you want to sell.
Tap Sell, enter the amount and confirm.
Once confirmed, a sale cannot be cancelled. Once settled, the money is credited to your earnings account in BRL, and your position is adjusted in your portfolio.
How much will I receive?
The security's details screen shows your current position:
Gross value — what your investment is worth before taxes
Income tax and IOF — the amounts that will be deducted
Net value — what actually reaches your account
The net value is what you receive – taxes are withheld automatically.
Securities with daily liquidity
These are sold in the primary market and are the simplest case: you request the sale, and it settles the same day at around 6 pm. Sales can be requested on business days from 10 am to 2:30 pm, Brasília time.
Securities without daily liquidity
These are sold in the secondary market, following two steps:
Getting the quote. Sales can be requested on business days from 10 am to 11 pm, Brasília time. If you request by 5 pm you'll receive the quote the same day – between 5 pm and 11 pm, the quote arrives the next day. The quote is subject to the broker's approval, and the broker can decide not to buy the security back and cancel your request. A quote is never guaranteed.
Accepting the quote: Once you receive the quote, you have until 8 pm same day to accept or reject it, after which the quote expires.
Settlement: If the quote is approved by 4:30 pm, the sale settles the same day at around 6 pm. After 4:30 pm, it settles the next day at around 6 pm. The money only appears in your account, and your position is only adjusted, after settlement.
Tesouro Direto
Sales can be requested on business days from 9:30 am to 6 pm, Brasília time.
Sales made by 1 pm settle the same day at around 2 pm. After 1 pm, they settle the next day at around 2 pm.