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Send Colombian pesos (COP) via Bre-B

With ARQ, you can send Colombian Pesos (COP) to any bank account linked to a Bre-B key with no additional costs. Bre-B is Colombia's instant payment system, operated by Banco de la República, that settles transfers instantly, 24/7.

Note: Bre-B is currently being rolled out gradually. If it’s not yet available in your app, it will be coming soon.

How to send Colombian pesos via Bre-B?

  1. Add new recipient:

    1. Once you are in the app, go to the Send tab.

    2. Tap on + New recipient, and then choose Colombia.

    3. On the How do you want to add the recipient? screen, choose Bre-B key.

    4. On Recipient details, enter the recipient's Bre-B key and tap Continue. ARQ will look up the key and show you the recipient's name so you can confirm it's the right person.

  2. Enter the amount:

    1. Input the exact amount you want to send. ARQ will show you the USDc you'll pay and the live exchange rate (e.g. 1 USDc = 5,095.30 COP).

    2. Minimum amount: 2,000 COP per transaction.

    3. Maximum amount: 12,110,000 COP per transaction.

  3. Confirm transfer:

    1. Review the details and confirm the transfer.

How long does the transfer take?

  • Bre-B transfers are instant. Funds typically arrive in the recipient's account within seconds, regardless of which bank they use.

What to do if you have issues with the transfer?

Why can’t I add the recipient’s Bre-B key?

This is typically because the key you entered isn't registered in the Bre-B system. Double-check it with the recipient and tap Edit recipient key to try again.

If the problem persists, contact our support via in-app chat.

Why is my transfer still pending?

Check back in a few minutes — most pending transfers settle within a few minutes.

If your transfer shows as Failed, the full amount is returned to your ARQ balance automatically — no action needed.

Important notes:

  • The recipient's bank may display SUPRA NEGOCIOS SAS as the sender name – this is correct.

  • Bre-B transfers are immediate and final. Once a transfer is initiated, it cannot be cancelled. If you send to the wrong Bre-B key, you'll need to contact the recipient directly to request a return.

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